Welcome to the first chapter of JAIIB Paper IV – Retail Banking & Wealth Management, where we begin by exploring the foundational concepts of Retail Banking. This chapter is essential for understanding how banks interact with individual customers, how retail banking evolved in India, and the challenges and opportunities it presents in today’s competitive financial ecosystem.

In this chapter, you will learn about:

✅ The core characteristics that define retail banking

✅ Its advantages to customers and banks

✅ The constraints and challenges faced by retail banks

✅ The evolution of retail banking in India across decades

✅ Key prerequisites for retail banking success

✅ Future trends including fintech integration and digital transformation

We’ve designed this chapter with an exam-focused approach. You’ll find:

📄 Downloadable chapter-wise PDF with detailed explanations

📌 Bullet-point summaries to help with quick revision

❓ Important questions based on the latest JAIIB pattern

🧠 Chapter-wise quiz to test your understanding and readiness

🚀 Tip: Make sure to read the summary points and attempt the quiz to reinforce your learning. These questions are carefully curated to reflect real exam scenarios.